Frequently asked questions

You have questions? We have answers.

  • Where is Qonnections 2019 taking place?

    Qonnections 2019 is being held at the Gaylord Texan Resort & Convention Center, in Dallas, TX.

    Address: 1501 Gaylord Trail, Grapevine, TX 76051

    Tel: +1-817-778-1000

  • When is Qonnections 2019?

    Qonnections is taking place May 13-16, 2019. Registration begins on Monday, May 13th along with an evening welcome reception and the opening of the Data Discovery Zone, our trade-show environment. All sessions will then take place from Tuesday, May 14th through Thursday, May 16th.

    Find more details about the agenda, special events, and certification options here.

  • Are all sessions taking place at the Gaylord Texan?

    Yes, all conference sessions will take place at the Gaylord Texan Resort & Convention Center.

  • Am I able to sponsor this event?

    All sponsors are welcome! Every year, we’re able to make Qonnections the exciting event that it is through the support of our sponsors. Check back for sponsorship opportunities which will be available soon!

  • How can I find the latest news around Qonnections 2019?

    There are a couple of ways to stay up-to-date on the latest and greatest of Qonnections 2019!

    • Follow our Twitter handle @Qlik, and use the hashtag #Qonnections to join in the conversation about the event!
    • Visit the Qonnections website for updated information
  • How do I register for sessions?

    Session registration will open in early 2019. If you are a registered attendee, you simply need to login to the session builder site once open. If you have not registered, you will need to first register for the conference before you can register for sessions. Please note that some sessions have limited seating.

  • What is the cost to attend?

    The standard fee for the event is $1,495; however, we are offering various early bird discounts and group discounts. More information on our discounts can be found here.

  • What is included in the partner registration price?

    As a partner, we want to help you make the most of Qonnections 2019. That’s why you’ll receive exclusive access to some of our conference features, including*:

    • Admission to our partner exclusive general session on Monday, May 13, 2019
    • Unlimited access to sessions, meal functions, and our Data Discovery Zone which is open Monday – Wednesday
    • Admission to partner specific breakout sessions
    • Admission for Qonnections sponsored evening events
  • What is included in the customer registration price?

    As a customer, we want to make Qonnections 2019 an unforgettable experience. At our event, get ready for exciting conference features, including*:

    • Unlimited access to sessions, meal functions, and our Data Discovery Zone which is open Monday – Wednesday
    • Admission for Qonnections sponsored evening events
  • What are the accepted payment methods for the conference fee?

    You can pay the conference fee via the following methods: VISA, MasterCard, AMEX. Please contact if you have any questions regarding payment.

  • May I bring a guest or spouse?

    Yes, Qonnections attendees are able to bring a spouse/guest. The discounted spouse/guest fee of $549 USD includes entry to the breakfast and evening events. Children under the age of 21 are not permitted during evening events and spouses/guests are not permitted in the main conference area. You may register for your spouse/guest when completing your online registration.

  • Will my guest or spouse be able to join me during Qonnections sessions?

    Guests, including children under the age of 21, are not permitted to attend Qonnections sessions and are not permitted in the main conference area.

  • Can I use more than one promotional code or combine it with a group offer?

    No, discounts cannot be combined. A promotional code is always based off the standard fee.

  • Are there discounts available?

    We are offering early bird and group discounts for both partners and customers. We are also offering a special Government Rate which is open to employees of a national/federal, state, provincial, or local government entity or agency.

  • Where can I find the detailed Qonnections agenda?

    The detailed agenda will be updated on an ongoing basis. You can find the most recent agenda here. Remember, we are always adding to the agenda, so stay tuned!

  • How can I justify my participation at Qonnections to my manager?

    This year, more than 3,000 partners, customers, and Qlik experts are expected to attend Qonnections — providing attendees with an invaluable opportunity to network with others in the Qlik network, and meet one-on-one with Qlik executives and experts…and we want you to be there! To help justify your participation at Qonnections you can download our Justification letter.

  • Am I required to have a passport or visa to enter the United States?

    All visitors to the United States are required to have a valid passport. Please visit the U.S. Department of State Travel website to determine if you have any visa or other entry requirements to attend the event. To obtain a personalized letter to use during your visa application process, please send an email request to

  • What do I do if I need a personalized letter to use during my visa application process?

    To obtain a personalized letter to use during your visa application process, please submit an email request to

  • Which airports are closest to Dallas?

    The Dallas-‐Fort Worth area supports two major airports: the American Airlines international hub, Dallas-‐Fort Worth Airport (DFW) and the Southwest Airlines hub, Dallas Love Field Airport (DAL). DFW is approximately 7.3 miles / 12 minutes from the Gaylord Texan while DAL is approximately 19.9 miles / 27 minutes away.

  • How do I get from the airport to the conference?

    Both Uber and Lyft operate in Dallas, TX. If you prefer to arrange transportation ahead of time please see the below:

    Gaylord Texan Resort & Convention Center offers transportation through Gaylord Texan Transportation Services and is provided in black suburbans and mini-buses to and from both DFW Airport and Dallas Love Field. There is no complimentary shuttle offered. Contact Information: Phone: (214) 778-2400 / Email:

    • DFW Airport: Reserved arrivals - $86.14 / Reserved departures - $77.88
    • Dallas Love Field (DAL): Reserved arrivals - $129.80 / Reserved departures - $109.74
      *Pricing as of September 2018. Prices include driver gratuity, tax, tolls and all charges. Prices are based on 1-2 people per vehicle. Additional passengers over two are charged an additional $2 per person.
    • Upon arrival guests are met by their driver with a name sign in the baggage claim area assigned to their flight. On departure guests are met in the front lobby by the driver. Charges can be paid with credit card, cash or room charge. On departure day a shared ride shuttle is also available on a walk-up basis only. This shuttle is priced at $15 per person to DFW Airport. From 5am to 2pm this shuttle departs at the top and the bottom of the hour. The transportation podium is on the front drive of the Gaylord Texan.
    Hilton DFW Lakes offers complimentary DFW International Airport Shuttle Transportation. After claiming your luggage, please contact Hilton DFW Lakes Transportation dispatcher at (817) 410-6778. You will need to give your terminal gate & number. Once you have informed the dispatcher of your location, you will be instructed where to board the Hilton DFW Lakes shuttle. The Hilton DFW Lakes shuttles are white with a blue cityscape on the sides.
    • Hilton DFW Lakes Executive Conference Center also provides complimentary DFW International Airport shuttle transportation for your departure. The shuttles depart from the hotel lobby on the hour and half past the hour, 24 hours a day.
    • Please be aware that the Hilton DFW Lakes does NOT provide complimentary shuttle service to or from Love Field in Dallas. Guests arriving and departing via Love Field will be responsible for their own arrangements and costs.
  • Are there special discounted hotel rates?

    Yes, we have negotiated special discounted rates for Qonnections 2019 attendees at several hotels. Our Travel and accommodation page lists the sponsored hotels and more information regarding traveling to Qonnections.

  • If I stay at one of the overflow hotels how do I get to the Gaylord Texan for the conference?

    Shuttles will be provided to and from the Gaylord Texan to the overflow hotels Monday through Thursday for conference sponsored events.*

    *Note: Transportation will not be provided outside of event sponsored hotel options. A shuttle schedule will be made available closer to the event date.

    Self Parking:

    Check back, more information coming soon

  • What happens if I don’t check in on my scheduled arrival date?

    The hotel will retain your first night’s room and tax, and reservations will only be reinstated should the hotel have the availability. Please confirm with your specific hotel.

  • Can I pay the hotel with a different credit card than the one I provided when I reserved the room?

    Yes, you can provide the hotel a different credit card upon check in.

  • How can I find out where my hotel is located?

    Each hotel’s website lists their addresses. Both of the sponsored hotels are located within a few miles of each other and the host hotel.

  • Where can I find information about local attractions?

    Stop by the hotel concierge while you are at Qonnections to book any park tickets or trips, or simply visit Dallas' visitor site. Your chosen hotel can also provide specifics on local provisions and onsite amenities.

  • What is the weather like in Dallas in May?

    Temperature: Dallas averages a daily maximum temperature for May that's between 82 and 87 degrees Fahrenheit (28 to 30 degrees Celsius). The minimum temperature usually falls between 63 and 68 °F (17 to 20 °C). The days at Dallas continue to warm quickly during May.

  • What is the conference cancellation policy?

    If you cancel your registration before Midnight ET on March 9, 2019, you will receive a partial refund of your registration fee. An administration fee of $200 USD will be subtracted from your refund. Any cancellations after Midnight ET on March 9, 2019 are not eligible for any refund. Substitutions can be made at any time (e.g., a colleague may utilize your registration in case you are unable to attend). All cancellations and/or substitutions must be sent by email to

  • How do I cancel my hotel room?

    You may cancel through the online reservation system by referencing your confirmation number or by calling your chosen hotel directly. If the reservation is canceled within 72 hours of arrival, you will incur a fee of one night’s room rate and tax. Please note you must cancel your hotel reservation separately than your conference registration.

  • Are attendee substitutions allowed? If so, how do I do this?

    Yes, substitutions can be made at any time (e.g, a colleague may utilize your registration in case you are unable to attend). All cancellations and/or substitutions must be sent by email to

  • If I can cancel my conference registration, is my discounted hotel reservation cancelled as well?

    No. You will need to contact the hotel directly to cancel your hotel reservation.

  • Who should I contact if I have special dietary needs or allergies?

    During the registration process you will have the option to include any dietary restrictions, special needs, or allergies. If you miss this opportunity, please email with your request.

  • How do I know if I should register as a partner or a customer?

    If you are a customer of Qlik, you and your company license Qlik products for your internal use.

    Qlik Partners are generally entities who sell Qlik products to customers. If you work for a company that has a valid partner agreement with us, you can register as a partner. To see if your company is a Qlik Partner please visit

    Registration for Qonnections 2019 will automatically place you on the correct (Customer or Partner) pathway based on your Qlik credentials.

    If you are unsure about your customer or partner status, please email Qlik will review all registrations to ensure that attendees have selected the applicable registration type.

  • How do I register for the event?

    You can register for Qonnections by clicking on any of the "Register" buttons on the Qonnections website.

  • What do I do if I’m experiencing issues logging into the registration site?

    If you are a contracted Qlik partner or customer and experiencing access issues, the global Customer Support Team stands ready to assist. Please visit Qlik Customer Support for more information.

  • How do I register as a group?

    To receive a group rate, the first registrant should purchase the group package in full. That registrant will be issued a code for the group to apply to their registration.

    For example, if you will have 6 colleagues attending from the same company, the first registrant should select group of 6 in the packages. Once payment is received, that registrant must take one of the discount codes and apply to their registration. That first registrant should coordinate within their organization to assign the other 5 codes. Note that the other registrants must have the codes available when registering. They will be asked to enter the code to apply the code to their registration. Please note discounts cannot be combined with any other offer.

    Below is the list of group rates we are offering:

    • 20 or more colleagues attending from the same company please contact Qlik for pricing.
    • Between 10-19 colleagues attending from the same company each pay $995 USD per person.
    • Between 3 -9 colleagues attending from the same company each pay $1095 USD per person.
  • I received a discount code. How do I apply it to my registration?

    Early bird discounts will automatically be deducted when submitting your registration in full. If you have another discount, please coordinate within your organization to assign the individual who will use the code. Note that you must have the code available when registering online. On the payment site, you will be asked to enter your code, click “Apply,” and your fee will be adjusted. Please note discounts cannot be combined with any other offer.

  • How do I request a copy of my receipt?

    You should receive an emailed copy of your receipt or invoice upon completing registration. If you have not, please email the Qonnections team at

  • Is there discounted parking for Qonnections attendees?

    Yes, all conference attendees will receive a discount on self-parking

    Gaylord Texan: Self parking is offered at a discount for $13.00 per day for Qonnections attendees. The hotel will bill to their room and the fee will be amended.

    Hilton DFW Lakes: Self-parking is complimentary and valet is $15.

  • How do I schedule a breakout session?

    First, you must be logged in. Please click “Login” in the upper right hand corner of the Qonnections website. Please use your Qlik credentials to log-in.

    Once you log in, on the left navigation bar, please click on “Browse and Search” and use filters or search to find a session you would like to attend. Once you are in the session record, click on “Add to My Interests” and the session will be automatically added to your schedule.

    To view your schedule afterwards hover your mouse over the “My Account” in top right of your screen and a drop-down menu will appear. Choose “My Schedule”.